This Return and Refund Policy governs all services and products provided by the company. By entering into a contract with the company or purchasing any of its products, the client is deemed to have fully acknowledged and agreed to the terms and conditions stated below.

• Contracting and Construction Services 

 Please be advised that the work commencement period is approximately 7 days from the date of receipt of the required payment.         

All contracting, execution, and construction services are non-refundable and non-cancellable once the contract has been officially signed and/or work has commenced. Return or refund requests will only be considered in the event of a proven material breach by the company of the contract terms, in accordance with the contract provisions and applicable laws and regulations.

• General Supplies, Materials, and Equipment 

The delivery period for general supplies or heavy equipment ranges up to 7 days from the date of receiving the required payment.            Requests for return or exchange of supplied materials or equipment must be submitted in writing within a maximum of seven (7) calendar days

       from the delivery date. To be eligible for return, the following conditions must be met:

       – Materials or equipment must be unused and uninstalled
       – Items must be in their original condition and packaging
       – The original invoice and delivery documents must be provided
       – Items must pass technical inspection and receive final approval from the company

      The company reserves the full right to reject any return request that does not meet these conditions.

• Non-Returnable Items

The following items are strictly non-refundable and non-returnable:

– Materials or equipment that have been installed, used, or modified
– Special orders or items manufactured specifically for a particular project
– Materials damaged due to improper use, storage, or transportation by the client

• Inspection and Approval

All return requests are subject to technical inspection. Acceptance or rejection decisions shall be made at the company’s discretion in accordance with its internal policies and contractual obligations.

• Refund Method

If a return request is approved, refunds will be processed using the original payment method or by issuing a credit note for future services, as determined by the company. Refund timelines may vary depending on administrative procedures and the payment method used.